Jake Halcarz

  • Total activity 20
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Activity overview

Latest activity by Jake Halcarz
  • Jake Halcarz created an article,

    CLICK & COLLECT - NEXT DAY DELIVERY

    Click & Collect is an easy way to order and get your items quickly. Click & Collect information is detailed below.

  • Jake Halcarz created an article,

    ALL ABOUT REFUNDS

    Our refund policy is here, but you may have additional questions about refunds. We’ve tried to answer as many of your refund questions as possible below.

  • Jake Halcarz created an article,

    WHEN WILL LIVE CHAT OPEN FOR THE EVENT?

    Live chat for our events is open 2 weeks prior to the event.    

  • Jake Halcarz created an article,

    CAN I RETURN AN ONLINE ORDER IN-STORE?

    BENEFITS OF A BUY ONLINE, RETURN IN-STORE POLICY With BORIS you can retain sales, reduce return shipping costs,boost store traffic, andmake shopping more convenientfor your customers. Here’s a clos...

  • Jake Halcarz created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Jake Halcarz created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Jake Halcarz created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Jake Halcarz created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Jake Halcarz created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Jake Halcarz created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more